Reference

Read These Terms Before You Open an Account

These terms set out what you can expect from alphabet303 and what we expect in return — covering your account, your transactions via DANA, OVO, or GoPay, and how we handle access based on local law and eligible regions.

Account RulesDANA, OVO, GoPay TransactionsEligibility by RegionAccount SecurityContact & Disputes

Explore the Lobby Read FAQ

HOW WE HANDLE THIS

Account Security, Data and Your Rights

We keep your account data and transaction history to the minimum needed to operate the platform and meet legal requirements. You can request a summary of the data we hold by contacting support through live chat or email — requests are processed within a reasonable timeframe under applicable local law.

Data Retention

We retain your account records, deposit history, and withdrawal logs for the period required by applicable law. You may request access to your data or ask us to delete inactive account data via the support channel.

Cookie Use

Our platform uses session cookies to keep your account active and preference cookies to remember your lobby settings. You can manage cookie permissions through your mobile or desktop browser settings at any time.

Account Security

Each login session is protected by OTP verification sent to your registered contact. If you suspect unauthorised access, contact live chat immediately — we can suspend the account while we review the activity.

Requesting Changes

To update your registered DANA, OVO, or GoPay wallet linked to your account, submit a verified request through support. Wallet changes require identity confirmation before we process any linked withdrawal.

What These Terms Cover and How They Apply

alphabet303 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on alphabet303, you agree to these terms in full. They apply to every action taken through your account — browsing the lobby, placing bets, requesting a withdrawal, or contacting support. You must be of eligible age under your local law and reside

1
in a region where access to our platform is permitted. We do not accept accounts from regions where our services are restricted by applicable law. When you make a deposit using DANA, OVO, or GoPay, you confirm that the funds are from a source you own
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and that the account details belong to you. Withdrawals are processed back to the same wallet used for the deposit — we do not route funds to third-party accounts. Keeping your account credentials secure is your responsibility; we cannot reverse transactions initiated through a verified login
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session. These terms may be updated when we change how the platform operates. We will notify you of material changes through your registered account or contact details. Continued use of the platform after such notice means you accept the revised terms. If any section of these
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terms conflicts with local law in your region, that section does not apply to you, but the rest remains in effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

CONTACT PATHS

Reach Us About These Terms

Live Chat Open the chat window directly from your account dashboard. Our support team handles terms queries, account access issues, and transaction questions around the clock.

Email Support Send a detailed question to our support address shown in your account settings. We respond to terms-related requests within one business day, faster for urgent account matters.

Help Centre The Help Centre inside your account covers the most common terms questions — account eligibility, transaction rules for DANA, OVO, GoPay, and what happens during a dispute review.

Common Questions About These Terms

These answers cover the terms questions we hear most from account holders in Indonesia. If something is not here, reach out via live chat or the Help Centre inside your account.

These terms apply to anyone who creates or uses an account on alphabet303. Access is available where local law permits — if our services are restricted in your region, these terms do not grant you access.

We may update these terms when platform rules change. We will notify you through your registered account before material changes take effect. Continuing to use the platform after that notice means you accept the update.

A breach of these terms may result in account suspension or permanent closure. We review each case individually. You can contact support via live chat to raise a query before any action is finalised.

All transactions through DANA, OVO, or GoPay must use a wallet registered in your own name. Third-party wallets are not accepted. Withdrawals return to the same wallet used for the deposit, as required by our transaction terms.

Submit a data access request through our live chat or email support. We will provide a summary of the data we hold under your account, processed within the timeframe required by applicable local law.

If any provision in these terms conflicts with local law that applies to you, that provision does not apply in your case. The remaining terms stay in full effect. Players in Yogyakarta and Batam are subject to Indonesian law where applicable.

Read These Terms Before You Open an Account

Account Security, Data and Your Rights

Data Retention

Cookie Use

Account Security

Requesting Changes

Reach Us About These Terms

Common Questions About These Terms

01 Who do these terms apply to?

02 Can alphabet303 change these terms without notice?

03 What happens if I break these terms?

04 How do the terms cover my DANA, OVO, or GoPay transactions?

05 How do I request a copy of my account data?

06 What if part of these terms conflicts with local law in my region?

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